Do You Need Your Hand Held? I have had no problem with Headway support. They have went as far as going into my actual site and helping me with an issue. However, there are some complaints on the Support Forum. I think the ultimate Headway user would be a self starter that wasn't afraid of Googling an issue or checking the support forums to implement certain fixes. The forum is full of frustrated people asking questions that have already been answered. Yes Headway is new technology so their are hiccups. If you need your hand held and walked through everything, Headway might not be for you.
Experience alone is not enough. On top of that, you need to ask for a client list. You want to know that they have a history of making customers happy with their tech support I.T. So customer testimonials will help prove their superior customer service. Without seeing proof, how can you be sure the company is right for yours?
One of the biggest advantages that tech support I.T you get with Pay as you go IT is that you need not invest on costly pieces of equipment hardware and software. All this would be managed by the remote service provider.
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True to his nature, he began by professing his respect for Amazon's EC2 services. In fact, his company has used EC2 and also uses very similar services from competitors like Rackspace, and Microsoft's Azure. "I like EC2," he admits. "But I don't think this is right for you." He tells me that for a small business like mine looking to shed our internal technology infrastructure and put everything in the cloud, there are better alternatives.
My search brought up terms and "technospeak" which threatened to turn me into the world's first "carbon-based life form" computer catapult. I know I am not the only one who feels there should be an easier way to find a company who is geared to a serving a small to mid-sized business. Is there anyone out there? Hello?